Performance Based Management
Self-Assessment Report
October 2003
Index

Project & Facilities Management

Introduction/Background

Contractor

DOE Office

Contractor No.:  DE-AC03-76SF00515 
Point of Contact:  Burl Skaggs
Telephone No.:  (650) 926- 2245
E-mail: burl@slac.stanford.edu
LCMD Name:  Barry Savnik
Telephone No.: (510) 637-1700
CO Name:  Tyndal Lindler
Telephone No.:  (650) 926-5076 (SLAC)
E-mail: tyndal.lindler@oak.doe.gov

Date of last assessment: October 2002

Departmental Overview

Laboratory Mission

The Stanford Linear Accelerator Center is the lead Department of Energy (DOE) laboratory for electron-based high energy physics. It is dedicated to research in elementary particle physics, accelerator physics and in allied fields that can make use of its synchrotron radiation facilities—including biology, chemistry, geology, materials science and environmental engineering. Operated on behalf of the DOE by Stanford University, SLAC is a national user facility serving universities, industry and other research institutions throughout the world. Its mission can be summarized as follows:

Organizational Mission

The Site Engineering and Maintenance Department (SEM) provides maintenance and repair of all SLAC buildings, grounds, utilities and provides hoisting and rigging services. We do not provide assistance with phones, computers, power supplies, vending and food services. The Site Engineering and Maintenance Department normally funds routine maintenance and repair. However, modifications or activities other than routine maintenance may require separate funding by the requestor.

Identification of Self-Assessment Report Staff

Names, titles, affiliations of participants

Burl Skaggs, Site Engineering & Maintenance

Discussion of Individual Performance Objectives

Performance Area: PROJECTS & FACILITIES MANAGEMENT

Performance Objective #1 Real Property Management

The laboratory will effectively manage real property.

(Total Weight = 17%)

Performance Criterion: 1.1 Real Property Management

Real Property is effectively managed consistent with mission requirements and DOE direction.

Performance Measure: 1.1 Program Implementation (Weight = 17%)

Number of completed milestones/milestones scheduled for completion.

Performance Assumptions:

Intent is to measure the effectiveness, completeness, and timeliness of implementation of Real Property management actions. Milestones will be established in partnership with DOE and made a matter of record in the first quarter of the fiscal year. Milestones may be established for Facilities Information Management System (FIMS) completeness, office space utilization, substandard building space conversion, etc.

Performance Gradient:

Outstanding: 0.900 or greater

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

  1. Provide written annual update to FIMS Quality Assurance Plan. Q3
  2. Validate FIMS data fields annually for 20% of the total buildings on site. Rotate choice of buildings annually so that at the end of five years all buildings will have been validated. Q1, Q2, Q3, Q4, (progress reports)
  3. Maintain site average office space utilization equal to or less than GSA standard of 135 sq. ft. per person. Q3 (report result)
  4. Provide FY03 plan for reduction/conversion of substandard/excess space. Q2
  5. Report results of FY03 plan for space reduction/conversion. Q3
  6. Re bid landscape and tree maintenance subcontracts.Q1
  7. Space manager will meet with management to identify and evaluate any upcoming space problems and potential solutions. Meeting minutes will be recorded and filed. Q3 (summary review)

Performance Objective #2 Project Management

(Total Weight = 15%)

Performance Criterion: 2.1 Facility Construction Projects

Facility construction projects with total project cost greater than or equal to $500K are completed on cost, schedule, and technical baseline.

Performance Measure: 2.1a (Weight 8%)

Number of milestones completed on schedule/number of milestones planned.

Performance Assumptions:

The intent is to measure actual progress against that planned for the fiscal year and for the Laboratory to execute facility construction projects within budget. A milestone list for all active projects will be negotiated with DOE at the time that each project is submitted to DOE. Only significant milestones will be listed, but each active project will have at least one milestone. Project completion is based upon beneficial occupancy or beneficial use. By mutual agreement between the Laboratory and DOE, final evaluation may be adjusted because of changes to project final cost, for late/early completion, and/or for increased/diminished scope. DOE/SSO may approve changes to project milestones due to changes in Laboratory funding priorities, programmatic schedules, or delays due to uncontrollable forces, as it relates to this performance measure.

Performance Gradient:

Outstanding: 0.900 to 1.00

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

Refer to included spreadsheet.

Performance Measure: 2.1b (Weight 7%)

Actual funds committed during the fiscal year/planned funds committed during the fiscal year.

Performance Assumption:

The intent is to measure the Laboratory performance in executing projects within the approved TEC. The baseline TEC may be adjusted for allowed cost or work scope changes, Baseline Change Proposals, DOE directed changes, uncontrolled forces, or changes in programmatic schedules. If performance gradient exceeds 1.00, rating will be determined on contributing factors.

Performance Gradient:

Outstanding: 0.900 or greater

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

Performance Objective: 3.0 Maintenance Management

The laboratory will maintain capital assets to ensure reliable operations in a safe and cost effective manner. (Total Weight=40%)

Performance Criterion: 3.1 Facilities Management

Facility operations and maintenance are effectively managed consistent with mission, risks, and costs.

Performance Measure: 3.1a Program Implementation (Weight 20%)

Sum of completion percentages for all milestones worked/milestones scheduled for completion.

Performance Assumptions:

The intent is to measure the effectiveness and timeliness of the Laboratory’s facility maintenance program. A list of mutually agreed milestones will be made a matter of record within the first month of the fiscal year. For multiple-facility milestones, completion percentage will be an average of the completion percentages for each facility included in the milestone. If no milestones are selected for the fiscal year, the weight of performance Measure 3.1.a will be added to performance Measure 3.2.a.

Performance Gradient:

Outstanding: 0.900 or greater

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

  1. Complete a condition assessment of another 20% of the site Q3
  2. Fully implement the "Benchmate" maintenance software for HVAC. Q3
  3. Update another increment of the HVAC DDC system. Q2
  4. Pilot the program to track costs for each service request. Q4
  5. Complete the physical moves to combine the transportation and heavy equipment shops into one area. Q2
  6. Implement improved hoisting and rigging program upon directorate approval. Q3
  7. Write and distribute utility condition/capacity report. Q4
  8. Provide Maintenance Executive Summary. Q2
  9. Validate and correct maintenance data in existing preventative maintenance systems. Q4
  10. Start migration of maintenance data to new Remedy based system. Q4
  11. Initiate cost tracking system on a pilot basis to troubleshoot system. Q3

Performance Criterion: 3.2 Maintenance Program

The facility maintenance program is effectively managed and performed.

Performance Measure: 3.2a Maintenance index (Weight 20%)

Performance index based on selected Maintenance Performance Indicators.

Performance Assumption:

A composite index will be calculated using a weighted average for selected performance indicators. The list of performance indicators, and the calculation algorithm will be made a matter of record within the first month of the fiscal year. Performance gradient calculations will consider Best-in Class for comparable Energy Facility Contractors Group (EFCOG) benchmarking participants and the EFCOG average for comparable activities/sites.

Performance Gradient:

Outstanding: 0.900 or greater

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

FY 03 Performance indicators and calculation algorithm:

Element WT % Ave. Best SLAC % Score

1. PMs completed on schedule 20

2. System Average Interruption Duration

Index (SAIDI) 20

3. System Average Interruption Frequency Indicators from LBNL

Index (SAIFI) 20

4. Roads and grounds maintenance costs 20

5. Total Annual Maintenance Costs/RPV 20

Total Maintenance Index

Calculation Algorithm:

SCORE =sum(wtX%); max=1

%= [0.3{(SLAC-AVE)/(BEST-AVE)}]+0.7

Ave=EFCOG Average Value (FY2001)

Best= EFCOG BEST Value

SLAC=SLAC Value

Performance Objective #4 Energy Management

(Total Weight = 11%)

Performance Criteria: 4.1 Use Energy Efficiently

Performance Measure: 4.1a (Weight: 11%)

Current fiscal year energy goals accomplished/goals scheduled to be accomplished in accordance with the multi- year energy management plan.

Performance Assumptions:

The Laboratory will maintain a multi-year energy management plan, consistent with the Contractor Order requirements in DOE 430.2A. The multi-year plan will include annual goals and will be negotiated and made a matter of record within two months of an approved laboratory budget for project funds. Goals may be revised during the year by mutual agreement between the laboratory and DOE/OAK.

Performance Gradient:

Outstanding: 0.900 or greater

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

Refer to associated FY03 long and short range energy plan.

Performance Objective #5 Physical Assets Planning (Total Weight= 17%)

Performance Criteria: 5.1 Comprehensive Integrated Planning Process

The Laboratory develops, documents and maintains a comprehensive, integrated planning process that is aligned with DOE and SLAC mission needs.

Performance Measure: 5.1a (Weight: 17%)

Assess how the planning process is implemented to achieve maximum effectiveness in anticipating and articulating DOE and Laboratory needs and requirements.

Performance Assumptions:

The planning process is executed to achieve maximum effectiveness in land use and physical assts planning by anticipating and articulating DOE and SLAC needs. SLAC will document the major planning activities (work plan) with associated milestones within the first month of the fiscal year.

Performance Gradient:

The adjectival rating will be determined by a combination of criteria: a) impact of process improvements throughout the year; b) successful development of a work plan (milestones); c) the successful execution of the work plan, and; d) other planning and land use activities throughout the fiscal year.

Outstanding: 0.900 or greater

Excellent: 0.800 to 0.899

Good: 0.700 to 0.799

Marginal: 0.600 to 0.699

Unsatisfactory: less than 0.600

Milestones/Objectives

  1. Review and remove duplicate information as appropriate from "Ten Year Site Plan", "Institutional Plan", and "Long Range Site Development Plan". Q4
  2. Continue process to update key plans for another 30% of the site. Q2, Q4 update
  3. Begin to utilize GPS system for site surveys instead of conventional surveying methods. Q2, Q4 status report
  4. Review present capital project planning system and suggest modifications. Q3
  5. Complete the final draft of the Long Range Development Plan co produced by SLAC and Stanford University. Q3
  6. Provide web access to revised planning documents as they are produced. Q4
  7. Produce a site utility condition and capacity informational document. Q3
  8. Produce draft and final document for "Ten Year Site Plan" per SC direction.
    1.