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Performance Assessment

"Provide effective and efficient methods to assess and understand performance and manage issues"

Assessments are used to evaluate Laboratory performance, implementation and effectiveness, and serve an assurance function. Assessment activities may include: program assessments, project reviews, externally imposed reviews and audits, management walkthroughs, and other operational awareness activities.  Each year the Laboratory develops the Integrated Assessment Schedule of planned assessments for the coming year. Assessment activities are conducted in accordance with the Management Assessment program, and any issues arising from assessment activities are entered and tracked to closure in the Laboratory's Action Tracking System (ATS) in accordance with the Issues Management Program.

 
Contacts
Barbara Benotto, Quality Manager, ESH&Q (Assessments, Quality Assurance Plan, incident management, continuous improvement)
Gregory Calloway, Lessons Learned Program Manager, ESH&Q (Lessons Learned and Operating Experience, process mapping/re-engineering)
Rich Poliak, Performance Analyst, Office of Strategic Planning and Business Development (Key performance indicators, balanced scorecard, institutional performance analysis)
Leslie Stepanek, Work Planning and Control Program Manager, ESH&Q (Management Assessment and Issues Management Program, IAS, ATS, Suspect/Counterfeit Items Program, WPC)

NOTE:  For copies of reports from independent assessments, management assessments and self-assessments performed before 2011 please contact the Director's Office.

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Last update: 11/25/2013