Certificate in Supervision Program
WHAT IS THE CERTIFICATE IN SUPERVISION PROGRAM?
A nine-class training program designed to teach supervisors
and managers effective leadership and
supervisory skills to meet the demands
of SLAC’s workplace and promote optimal performance from
employees.WHO SHOULD ATTEND?
- All new supervisors
Classes marked with an asterisk below are required
for all supervisors who have moved from the ranks of individual
contributors, have never supervised employees before at
SLAC and have
been
in supervision for two years or less.
- Experienced supervisors who want to improve their management
skills
- Other SLAC employees who want to learn about the supervisory
role
- Employees on a fast track to management roles.
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WHAT ARE THE BENEFITS FOR PARTICIPANTS?
Participants will:
- Achieve a basic practical understanding of the role
of a supervisor
- Gain new skills to develop optimum performance from
employees
- Improve personal potential for promotions and salary
increases
- Learn from knowledgeable professionals;
- Meet with others who face similar challenges in supervision.
HOW IS A CERTIFICATE IN SUPERVISION EARNED?
- Participants must attend all nine classes.
Supervisors approval is required to attend the program.
- If a participant misses one or more classes in the first
series offered, the participant may make up the class in
future series.
- Participants will have two years to complete the training
series in order to earn the Certificate.
In special instances, employees may have up to three
years to complete the program. Approval required.
At the completion of the classes, participants will:
- Earn a Certificate in Supervision, to be included in
their personnel files
- Receive an invitation to the certificate awards luncheon with the
Director of SLAC usually held
in September.
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HOW DO YOU REGISTER FOR THE CERTIFICATE PROGRAM?
Complete an
on-line registration form
Please mail the completed form to Employee Relations, MS
11. (Classes also may be taken individually outside of the Certificate
program).
Supervisory approval is required for participation in
the program.
CLASS SCHEDULE:
All classes are held in the Redwood Conference Room,
ROB Building (48) on the schedule outlined below.
1. *An Introduction to Supervision/Leadership at SLAC (6
hours)
Thursday, September 17, 2009; 8:00 a.m. to 2:30 p.m.
This introductory course will teach participants how
to shift from worker to supervisor, establish credibility and
authority, communicate with staff, understand work styles and
avoid common errors in supervision. The course will also include
an overview of “nuts and bolts” issues specific to SLAC, such
as administering policies and procedures, and developing a sound
work environment.
2. Understanding Legal Issues in Supervision (4 hours)
Thursday,
October 22, 2009; 8:00 a.m. to noon
This interactive session is designed to raise
participants’ awareness of legal issues that arise in the
context of supervision and the individual liability
supervisors may have in dealing with these issues.
Participants will learn the basics of non-harassment,
discrimination, leave, disability, and other employment
laws. Participants will learn what to do when confronted
with employee behaviors that violate these laws and how to
prevent unlawful activities in the workplace.
3. *Creating A Safe & Sound Work Environment (4 hours)
Thursday, November 19, 2009; 8:00 a.m. to noon
In this session, you will gain an understanding of the
safety management systems and tools used at SLAC and how
you, as a supervisor, fit into those systems. You will also
develop practical skills for integrating health, environment
and safety into the workplace and learn how to guide your
work groups in implementing SLAC’s safety culture.
4. Establishing Performance Expectations (4
hours)
Thursday, December 10, 2009; 8:00 a.m. to noon
This session is designed to increase participants’ effectiveness
in establishing individual expectations for performance and
standards for appropriate conduct in a respectful workplace.
Participants’ will learn step-by-step processes to create more
efficiency in the workplace and to give employees the fullest
opportunity to succeed in their jobs.
5. Counseling & Coaching High Performance Employees (4 hours)
Thursday, January 21, 2010; 8:00 a.m. to noon
This session will concentrate on defining coaching,
coaching opportunities, using coaching to develop
and motivate employees, giving developmental feedback and developing
an effective process to coach employees. Participants will also
learn the reasons employees fail to be high performers, and
how to apply techniques to achieve high performance.
6.Managing Employees' Workplace Problems (4 hours)
Thursday, February 25, 2010; 8:00 a.m. to noon
This session is designed to increase participants’ effectiveness
in identifying and analyzing problems, communicating with employees
about problems and responding to employees’ problems that affect
their work. The class will identify the supervisor’s role in
addressing problems and dealing with conflict in the workplace.
7. Project Management and Delegation (4 hours)
Thursday, March 25, 2010; 8:00 a.m. to noon
This session explores project management as a crucial supervisory
tool that includes not only delegating work, but also sharing
responsibility with employees, allocating sufficient authority
for employees to accomplish work, and holding employees
accountable
for their work. Participants will come away with a step by step
process to implement in their own projects. Participants will
learn project management through hands-on practical exercises.
8. Assessing and Evaluating Performance (4 hours)
Thursday, April 22, 2010; 8:00 a.m. to noon
This session will teach supervisors how to strengthen the
performance of existing teams and build high performing new
teams. Participants will learn when to use teams, how to foster
open communications within a team, and ow to take best advantage
of strengths each member brings to a team.
9. *Building Effective Teams (4 hours)
Thursday, May 20, 2010; 8:00 a.m. to noon
This session will help participants
increase their effectiveness in one of the most essential
tools for a supervisor to use in ensuring high performance
from employees: assessing performance and giving feedback.
Participants will
learn how to write effective performance reviews, set SMART
goals to communicate effectively about performance. |
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