First time user? - Please read the
following Frequently Asked Questions!
If your questions are not answered in this FAQ, send them to
esh-training@slac.stanford.edu.
-
Turn off the pop-up blocker in your browser.
- For Internet Explorer, go to the Tools menu > Pop-up Blocker > Turn off Pop-up
Blocker.
- For Firefox, go to the Tools menu > Options > click on
the content tab in the options window > uncheck the Block
pop-up windows check box > click OK.
- Locate your SLAC system ID number on your
SLAC Directory page. This is your log-in ID.
- Identify the password
-
Click here to Launch
the SkillSoft training portal.
- Enter your SLAC system ID and password
- Wait for the SkillPort catalog page to load - if
you see a blank page with the words "Login in
progress" for longer
then 40 seconds, you may need to
install Java. Please see the system
requirements below for notes on installing Java.
- Click on the course you wish to take once you see
your SkillSoft web portal page.
- Operating systems - SkillSoft training works on Windows XP, Mac OS X, and some flavors of Linux.
- Browsers – Later versions of I.E., Firefox, Netscape/Mozilla, and
Safari are all compatible
(NOTE: there is a known bug with the
General Electrical Safety course when accessing it through the
Firefox browser on Windows computers. If your are on a Windows
PC, please use Internet Explorer for this course. This problem
does not exist on Macintosh computers.)
- Java is required to access the SkillSoft training portal. Java is
available on the
SLAC Xweb
from inside the SLAC network.
From outside of SLAC you can
download Java
directly from Sun.
Note: Installing applications requires that you have
administrative privileges for your machine. If you do not have
administrative privileges on your computer and/or do not feel
comfortable installing computer applications, contact your group
desktop support person to assist you. - Flash version 8 or 9 is required to access many of the web based
courses including General Electrical Safety. You can download the
Flash player plug in from the
SLAC Xweb.
From outside of SLAC you can
download Flash directly form
Adobe.
- A sound card is required in your computer along with speakers or
headphones.
Not all the course names in SkillSoft are the same as on my
STA, how do I know which course to take?
- Since many of our web based courses were created by our
vendor, some of
the course names on SkillSoft are different then the names in our
ESH Training catalog and STA.
Click here for a list of courses
available on SkillSoft and the ESH Training names they map
to.
- The SkillSoft web training portal is a Learning Management System
(LMS) that is hosted outside of the SLAC network by the vendor. SLAC
downloads training data from their database every evening. Please
wait until the day after you take your training to check that it has
been credited to your training history.
- Yes, the SkillSoft Learning Management System (LMS) will track the
progress of your training. If you stop at some point and wish to
return at a later time or later date, you can proceed where you left
off by returning to your “bookmark”.
- When you complete your training and test in the SkillSoft system,
there is no notification that you have successfully completed the
training. Training is automatically recorded though. You can check
the status of your training by clicking on the “My Report” link
under the Shortcuts column to the left of your SkillSoft web portal
home page (you need to be logged into SkillSoft to access this
information). You will see here courses that you completed and or
courses you may have started along with the date of your last
access.
- You can print a certificate of completion by clicking on the “My
Report” link under the Shortcuts column to the left of your
SkillSoft web portal home page (you need to be logged into SkillSoft
to access this information). You will see here courses that you
completed. To the right of the course title you should see an icon
that looks like this
. Click on this icon to generate your
certificate of completion.
I am using my correct system ID number and password
but
I receive a message that tells me, "Error: Invalid SLAC System ID #
SkillSoft Password
specified". What should I do now?
- You may have logged in before and reset your password. If you
don’t remember doing that or can’t remember the password you used,
you can contact esh-training@slac.stanford.edu to have your password
reset during normal business hours.
-
If you are a SLAC employee and have an email address on
file with SkillSoft, you can click the “Forgot your
password?” link on the login page outside of normal
business hours. SkillSoft will
email you a new password.
-
A challenge exam for EOESH is offered for
individuals that have received the EOESH training before and are
returning to refresh their certification for another two years. The EOESH challenge exam is offered over the web
through SLAC's SkillSoft web training portal. You can take this exam
at your desktop or at home. Please follow the following instructions
to challenge this course.
- After you log into your SkillSoft page, click on the
link to Employee Orientation to Environment Safety and Health.
- Click
the Play button on the course intro page. If you took this course
on SkillSoft before, you will see a pop up window with three
buttons. Click the restart button to reset the course so your
latest score is recorded.
- Once the course launches in it's separate player
window, you will see the course menu.
- Towards the top of this page and on the far right column, there will
be a link which says "Take Course Test". Click this link to begin.
Please see image below:
When you are done, click the exit button at the
top right of the player window.
Once you successfully complete the test, you will
automatically be credited for another 2 years. A score of > 80% is
required to pass. The updated record will appear in your training
history by the next day. If you have difficulty passing the exam,
you must review the course material again.
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